The Oakes Hotel

Establishment and lodging at 6546 Fallsview Boulevard, Niagara Falls, ON L2G 3W2, Canada. Here you will find detailed information about The Oakes Hotel: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Contacts

Categories:
Establishment   Lodging  

Address:
6546 Fallsview Boulevard
Niagara Falls
Ontario L2G 3W2
Canada
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Phone:
+1 905-356-4514

Website:
oakeshotel.com

Rating

2 /5

Based on 1 reviews

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Photos

Reviews of The Oakes Hotel

  •  
    Kim O'Hara Added 2018-03-12
    The view was stunning and overall it's a nice hotel. We splurged for a king suite with a jacuzzi for 2 nights. On the first night we discovered that the jacuzzi wasn't working and reported it, making arrangements for maintenance to come check in the morning. The next day we stopped at the desk to let them know we were leaving the room and it would be a good time for it to be checked. The response was a little condescending, asking if we flipped the wall switch (there wasn't one). We were assured that it would be checked. Several hours later we ran into the maintenance man and asked if he had a chance to check it out. We were told yes and that the button on the tub just had to be pushed twice quickly. We tried the tub again with no luck and called down again. No one showed up so we called down again after about 3 hours. A different maintenance man showed up and checked the tub and came to the determination that the motor was blown and there was nothing he could do. We were told that he would have the manager call us "to make arrangements". We never received any call. When we mentioned the issue again on checkout we were told that management had determined that a $30 credit, the equivalent of one night of parking was a sufficient compensation for a $650 hotel bill. Other than the maintenance man who actually came to investigate the problem, we felt dismissed by everyone else. This trip was meant to be an extravagant treat for our anniversary and to pay that kind of money for a room that did not come as advertised, then get a token credit and not even an apology for the inconvenience put a smear on an otherwise lovely weekend. We won't be back and certainly won't recommend to our friends.

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About oakeshotel.com

Niagara Falls Hotel With The Best View – The Oakes Hotel Overlooking the Falls
Stay at the Niagara Falls hotel with the best view and the best rates guaranteed. Located next door to Canada’s largest casino resort, shopping, and restaurants.
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